Case Study Automotive ERP
Transformation of leading company in the industry operating model:
optimization of claims and appraisals management with our Automotive ERP.
The first management system that automates the handling of claims, agreements and appraisals in a single operational and administrative workflow
CASE STUDY
Leading company specializing in hail damage repair for vehicles
Specialized in hail damage claims management and repair, the company offers integrated solutions for insurance companies and car fleets. Thanks to an experienced and well-structured team and the right technologies, it provides reliable and targeted services for quick and efficient case management.
The challenge
Automate the management of theentire lifecycle of hail damage claims
The client needed a system that would allow easy data sharing between internal and external platforms, ensuring a continuous and integrated flow of information across various operational and administrative processes, including those related to the billing system.
The benefits obtained
Our ERP web technology for claims and appraisals automation and traceability
Automated management of claims and agreements
Automation in claims collection and registration and graphical appraisals, management and regulation of insurance agreements on a national scale
Traceability and geolocation
Assignment optimization and inspection schedule management for territorial resource planning
Tailored
operations
Customized dashboards for different company roles, advanced tools for Paintless Dent Repair (PDR) operations and collaboration with affiliated Service Points for all insurance sector needs
Reporting and data analysis
Generation of dynamic reports, qualitative and quantitative analysis, and performance monitoring to continuously improve business processes
The benefits obtained
Connected data, optimized, processes simplified management
Thanks to our solution, the client has automated claims management, optimizing the processes of reporting, control and information sharing. We have implemented a unified repository to integrate and monitor activities, reducing management costs and improving operational efficiency.
Hail emergency: 10,000 requests in a single day with our ERP
In 2022, a hailstorm generated over 10,000 repair requests in a single day in Bologna, a workload equivalent to a year and a half of ordinary work. Thanks to our Management System, a leading company in the industry was able to handle this emergency ensuring a prompt and efficient response for customers and insurance companies.
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